Quality

Search & Selection is holder of the Federgon RSS Quality Label since the start of the label in 2012. This means Search & Selection belongs to the exclusive group of recruitment and selection agencies that meet the highest quality standards.

The RSS Quality Label is an additional quality certification in addition to the regional legislation, the federal legislation and the Federgon quality charter. The certification procedure includes an extensive audit reviewing both general management processes and specific process requirements for Recruitment, Search and Selection (RSS). Search & Selection qualifies for each of these services and endorses a strict code of ethics.

We  evaluate each project on a set of relevant quality parameters with a systematic survey for our clients, as well as a structured report by the consultants themselves. 

Search & Selection meets the conditions applicable to professional expertise in personality research in the Flemish Region. All personality studies are conducted under the responsibility of trained psychologists.

Search & Selection works with reliable and valid measuring instruments: psychological tests, personality questionnaires and (interactive) assessment cases. We have got a very comprehensive, fully automated test infrastructure. Both online and offline testing is possible, individually or in group. This test program with recent and level-specific norms allows us to adequately test on all levels.

Do you have feedback or a complaint about our services? You can contact our quality manager via the feedback form, by email at quality@searchselection.com or by phone at +32 (0)9 225 73 65.
You also have the right to lodge a complaint with the ombudsman service of the professional federation Federgon (https://federgon.be/ombudsdienst).